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FAQs
BOCA Printer troubleshooting
19
Important changes to the printer operation with FGL26R/FGL46R firmware
Lost or forgot the password for the web interface
Ticket feed position is incorrect
Printer is feeding or skipping tickets
Printer delivers poor print quality or does not print
View all 19
Printer (menu) settings
25
Change special head setting (print head setup for RADJW & RADJ4 only)
Change print speed
Change print intensity
Change Ethernet to dynamic IP address setup
Change Ethernet to static IP address setup
View all 25
Procedures
14
How to submit a support ticket.
Ticket load procedure
Paper guide ticket width adjustment (UPG)
Cut or tear opto position adjustment on a Lemur UPG
Opto position adjustment on a Lemur-X UPG
View all 14
Maintenance
13
Cleaning the print head on a Lemur
Cleaning the cutter knife on a Lemur
Cleaning the platen (rubber drive roller) on a Lemur
Cleaning the optical sensor (opto) on a Lemur
Cleaning the BC cutter optos on a Lemur
View all 13
Identification
8
How to find the serial number of my BOCA printer?
How to identify the interfaces on my BOCA
Print head identification
Print head cable identification and orientation
Opto detector identification
View all 8
Spare parts list
5
Lemur spare parts list
Lemur-C spare parts list
Lemur-X spare parts list
Lemur-R spare parts list
Lemur-M spare parts list
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