When you lost or forgot the password for the web interface on the BOCA printer, you can only reset the printer to the default settings. Please not that ALL custom settings will be lost. The printer reset to the default state how it was originally shipped.

It is advised to first check if the web interface is password protected. 

The login screen presented may differ depending on the firmware version in your printer, firmware versions FGL46N or older or FGL46R and newer

If the printer has "N" version (or earlier) firmware, you may see the below login screen.  

When you see this screen window, the printer is not password protected. Optionally, you can enter a password to enable the password protection or leave it blank and press submit to continue.

If the printer has "N" version (or earlier) firmware, you may see the below login screen. 

When you see this window, the printer is password protected. You can enter the current password to login. Optionally, enter a new password to change the current password.

If the printer has "R" version firmware, you will see the below login screen.

Factory default, the printer uses the following credentials:

Username = boca

Password = printer

Note: your IP address will be different from what is shown below.

The following screen will pop up:

  1. Click on the Submit button to go to the configuration page 
  2. Or (optionally) to change the password, enter the current password and new password. 

Note: This screen will show each time you log on to the web interface, to allow you to change your password whenever you feel this would be required.

Please also see: Important changes to the printer operation with FGL26R/FGL46R firmware

Try again to find the password. If that is not successful, you can only reset the printer. Print a self-test ticket before resetting the printer. For example, network settings and print head settings are printed on the self-test. These settings may be required to configure the printer after the reset. Please see BOCA self-test ticket explanation.

Once you have the self-test ticket, you can Reset to factory default settings.