Procedures

How to submit a support ticket.
If you cannot find an answer to your question in our knowledge base, or if you need additional information or assistance, TLS - Boca Systems dedicated Custo...
Fri, 4 Jun, 2021 at 9:27 AM
Ticket load procedure
To load tickets into the printer follow the steps below Turn the printer on and wait five seconds. The red CHECK PAPER led will be illuminated (if your pr...
Fri, 12 Mar, 2021 at 9:55 AM
Cut or tear opto position adjustment on a Lemur
There is one opto device mounted on an aluminum or black plastic bracket beneath the paper guide. On a Lemur with auto cut the cut position should be a 1/16...
Wed, 29 Apr, 2020 at 10:37 AM
Paper guide ticket width adjustment (ADJ2, ADJW, ADJ4, RADJW & RADJ4)
To adjust the paper path for use with a different ticket width, adjust the slider bar to the fully open position. Insert your ticket stock into the paper gu...
Wed, 8 Apr, 2020 at 9:25 AM
Paper guide setup for "cinema" style black mark (for RADJW & RADJ4 only)
This manual is only applicable to RADJW & RADJ4 paper guide printers. This setup is applied when tickets with a black mark position at 5.8125” (147.6m...
Wed, 8 Apr, 2020 at 9:34 AM
Cut or tear opto position adjustment on a Lemur UPG
There is one opto device mounted in black plastic housing in the paper guide rail. On a Lemur with auto cut the cut position should be a 1/16”-1/8” away fro...
Wed, 29 Apr, 2020 at 10:37 AM
Cut or tear opto position adjustment on a Lemur-C
There is one opto device mounted on an blck plastic bracket beneath the paper guide. On a Lemur-C with auto cut the cut position should be a 1/16”-1/8” away...
Wed, 29 Apr, 2020 at 10:37 AM
Paper guide ticket width adjustment (UPG)
The below reviews how to adjust paper path of a Universal Paper Guide (UPG) printer for use with a different ticket widths. Adjust the slider bar down to th...
Thu, 3 Sep, 2020 at 3:17 PM
Change opto configuration on Lemur UPG
The Universal Paper Guide (UPG) has the ability to have its optical sensors changed from Adjustable to Reverse Adjustable configuration.   ADJ4, ADJW &am...
Mon, 19 Oct, 2020 at 4:46 PM
Ticket load procedure for Lemur-M
The ticket load procedure on a printer with magnetic encoding (MAG46 and Lemur-M) is different from the regular Boca printer models. Please use the steps be...
Tue, 31 Mar, 2020 at 11:13 AM