BOCA printers can be ordered and setup for many different configurations. For that reason, we request the serial number to look up the exact specifications of your printer. This allows us to better find the answer to your question or problem.

The serial number can be found on the serial number tag / ID label on your printer. It is shown in the top left corner at section Serial # 

Note: Older BOCA printers may have a different style label.

The label is usually located somewhere on the outside of your printer. Most are on the bottom of the cabinet and some may have it located on the side, often close to where the cables attach. Occasionally the label may be placed inside the printer.


If the serial tag may be unreadable the serial number is also printed on the self-test ticket.

Please see BOCA self-test ticket explanation