BOCA Printer troubleshooting
On a Lemur without the auto cutter option, you need to tear off the tickets manually. The Boca printers have been designed that the perforation of the ticke...
Thu, 22 Dec, 2022 at 3:30 PM
In March of 2022 Lemur model printers started to use the R46 logic board (s/n 485250 and higher). This board utilizes the FGL26R## / FGL46R## firmware. ...
Fri, 1 Jul, 2022 at 9:27 AM
Historically, the web inter face on the Boca printers did not have a password protection by default. The user had to create one when desired. From the newe...
Wed, 7 Jun, 2023 at 2:25 PM
When you lost or forgot the password for the web interface on the BOCA printer, you can only reset the printer to the default settings. Please not that ALL ...
Wed, 7 Jun, 2023 at 2:29 PM
The printer feeds the tickets, but first ticket sticks too far out off the printer mouth and/or prints blank ticket and/or does not recognize the correct ti...
Thu, 16 Mar, 2023 at 12:20 PM
If your printer is skipping or feeding extra/blank tickets you first want to make sure your tickets are inserted correctly into the printer. Although you ma...
Tue, 31 Mar, 2020 at 9:36 AM
The BOCA Printer delivers poor print quality or does not print at all, is there something wrong with it? The print head cam lock may not be locked or m...
Mon, 9 Nov, 2020 at 11:44 AM
Why does my printer not cut on the perforation between the tickets? It is not recommended to let the printer cut precisely on/through the perforation. Cut...
Wed, 10 Jun, 2020 at 9:05 AM
It seems as though there is no communication between my PC and my BOCA Printer, what do I do? Please make sure that the printer is in its correct "...
Mon, 27 Jul, 2020 at 12:23 PM
BOCA thermal printer not printing clearly? What causes an empty line/lines in the print out? There can be a number of reasons why these white lines appe...
Mon, 20 Jul, 2020 at 9:50 AM