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If you cannot find an answer to your question in our knowledge base, or if you need additional information or assistance, TLS - Boca Systems dedicated Custo...

To power your BOCA Lemur-X/Lemur-Z printer, use the original power supply that is supplied with the printer.  This power supply can be identified by the “2...

To load tickets into the printer follow the steps below Turn the printer on and wait five seconds. The red CHECK PAPER led will be illuminated (if your pr...

The below reviews how to adjust paper path of a Universal Paper Guide (UPG) printer for use with a different ticket widths. Adjust the slider bar down to th...

There are two optical sensors (opto) which are responsible for detecting where the ticket stock is as all times. The location of these sensors may vary depe...

There is one opto device mounted in black plastic housing in the paper guide rail. On a Lemur with auto cut the cut position should be a 1/16”-1/8” away fro...

To adjust the paper path for use with a different ticket width, adjust the adjustable rail to the fully open position. Insert your media into the paper guid...

The Universal Paper Guide (UPG) has the ability to have its optical sensors changed from Adjustable to Reverse Adjustable configuration.   ADJ4, ADJW &am...

There is one opto device mounted on an aluminum or black plastic bracket beneath the paper guide. On a Lemur with auto cut the cut position should be a 1/16...

There is one opto device mounted on an blck plastic bracket beneath the paper guide. On a Lemur-C with auto cut the cut position should be a 1/16”-1/8” away...