Procedures

Paper guide ticket width adjustment (ADJ2, ADJW, ADJ4, RADJW & RADJ4)
To adjust the paper path for use with a different ticket width, adjust the slider bar to the fully open position. Insert your ticket stock into the paper gu...
Wed, 8 Apr, 2020 at 9:25 AM
Paper guide setup for "cinema" style black mark (for RADJW & RADJ4 only)
This manual is only applicable to RADJW & RADJ4 paper guide printers. This setup is applied when tickets with a black mark position at 5.8125” (147.6m...
Wed, 8 Apr, 2020 at 9:34 AM
Ticket load procedure for Lemur-M
The ticket load procedure on a printer with magnetic encoding (MAG46 and Lemur-M) is different from the regular Boca printer models. Please use the steps be...
Tue, 31 Mar, 2020 at 11:13 AM
Repairs
Flat Rate Repairs             At Service Centre All repairs will be billed according to a flat rate schedule (depending on model and age). The flat rat...
Fri, 20 Mar, 2020 at 10:27 AM
RMA packaging
What do I have to do when I need to send a printer in for repair? Boca equipment is mainly distributed through system partners. These system partners of...
Thu, 13 Oct, 2022 at 1:23 PM
Recycle old printer
Recycle your old BOCA Printer Keeping your BOCA printer out of the landfill helps your local ecosystem and the environment. Recycling your BOCA printer also...
Fri, 20 Mar, 2020 at 10:29 AM