This manual is only applicable to full size Lemur RADJW, RADJ4 & UPG-R paper guide printers. The special head settings are not supported on Lemur-X and Lemur-C printer models or full size Lemur models using an ADJ2, ADJW or ADJ4 paper guide.


After the slider in the paper guide has been positioned correctly, the print head setup needs to be set to the correct print width.


The paper guide type (RADJW or RADJ4) of  a printer may be determined by taking a look at the Width area of the printer’s serial number tag.


For 3.25” RADJ (RADJW or UPG-R) paper guide printers:

  1. Measure the width of your tickets.
  2. Switch on the printer and feed the ticket stock into the paper path.
  3. The printer should now position the ticket.
  4. Keep both MENU and CHOICES pressed until “FACTORY MENU” appears on the display (or the display starts scrolling through different topics).
  5. Use MENU to scroll to ”SPECIAL HEAD?”. (You may use TEST to scroll backwards in the menu)
  6. Use CHOICES to scroll to the appropriate menu setting for your ticket width.

    Your ticket width

    		Menu settingRelated FGL command
    2" (50,8mm)REV ADJ2 P1
    		<sph4>
    2.125" (54mm), credit card sizeREV ADJ2.125 P1
    		<sph16>
    2.5" (63,5mm)REV ADJ2.5 P1
    		<sph7>
    2.7" (68,6mm)REV ADJ2.7 P1
    		<sph10>
    3" (76,2mm)REV ADJ3 P1
    		<sph13>
    3.25" (82.6mm), full widthNO *
    		<sph0>
    * Do NOT use the REV ADJ 3.25 P1 setting, this is only used in 4" RADJ4 pritner models.

  7. Use TEST to select.
  8. "EXIT AND SAVE?” will appear on the display.
  9. Use TEST to confirm.
  10. The printer should now initialize.
  11. Printer is ready for use


For 4” RADJ (RADJ4) paper guide printers:

  1. Measure the width of your tickets.
  2. Switch on the printer and feed the ticket stock into the paper path.
  3. The printer should now positon the ticket.
  4. Keep both MENU and CHOICES pressed until “FACTORY MENU” appears on the display (or the display starts scrolling through different topics).
  5. Use MENU to scroll to ”SPECIAL HEAD?”. (You may use TEST to scroll backwards in the menu)
  6. Use CHOICES to scroll to the appropriate menu setting for your ticket width.

    Your ticket width

    		Menu settingRelated FGL command
    2" (50,8mm)REV ADJ2 P1
    		<sph4>
    2.125" (54mm), credit card sizeREV ADJ2.125 P1
    		<sph16>
    2.5" (63,5mm)REV ADJ2.5 P1
    		<sph7>
    2.7" (68,6mm)REV ADJ2.7 P1
    		<sph10>
    3" (76,2mm)REV ADJ3 P1
    		<sph13>
    3.25" (82.6mm)REV ADJ3.25 P1 *
    		<sph19>
    4" (101,6mm), full width
    		NO
    		<sph0>

    * This option is only used on 4" RADJ4 printer models.

  7. Use TEST to select.
  8. "EXIT AND SAVE?” will appear on the display.
  9. Use TEST to confirm.
  10. The printer should now initialize.
  11. Printer is ready for use


Below is a visual overview of those settings for RADJ4” paper path