Our new drivers allow both bidirectional communication and the use of the spooler, while our old drivers were limited to unidirectional, direct communication. These new features place additional overhead on the driver and result in somewhat slower response times. A software application that is not compatible with the new driver may lock up after one ticket.


The following action may be taken:


Disable bidirectional support

  1. Go to the Devices and Drivers page.
  2. Right click on the Boca BIDI print driver in question and click on Printer properties
  3. Click on the Port tab and uncheck the Enable bidirectional support box (as shown below).
    Your driver name will vary from what is shown in above images
  4. Click on the OK button and try your application again,



Print directly to the printer

  1. Go to the Devices and Drivers page.
  2. Right click on the Boca BIDI print driver in question and click on Printer properties.
  3. Click on the Advanced tab and click on the Print directly to the printer radio button (as shown below).
    Your driver name will vary from what is shown in above images
  4. Click on the OK button and try your application again.


If driver is still not working properly after making the above adjustments, then please register a support ticket.