We do not promote updating the firmware or fonts when a printer is working correctly and only recommend updating a printer when errors are experienced. We strongly advise to contact our support team before updating to evaluate if your problem may be caused by the firmware or fonts itself. Updating the printer’s firmware or fonts without consulting our support team is at your own risk and may lead to unexpected (unwanted) results.
BOCA printers run FGL Firmware and resident font. The latest available version can be found below. Please read the instructions carefully before starting the procedure.
The current firmware version can be found on the self-test ticket (or display) of the printer. Please make a note of the original firmware and fonts version before updating the printer.
Sample of revision “G” firmware with resident font version SB04 on a self-test ticket.
Sample of revision “M” firmware with
resident font version SB04 on a self-test ticket.
Select the appropriate version for your pronter below.
Updating firmware and resident fonts
You need to use the Boca Configure and Test program to update your printer, this program can be downloaded from our support portal at BOCA Printer configuration & test programs
Make sure to install this program using “Run as Administrator”. You always need to start the program using “Run as administrator” to enable it to update to the latest version.
|Make sure you always update your customer program to the latest version by pressing the “Check For Update” button as shown on the right.|
|Connect with your printer via interface or driver.|
|Once connected, try to print a FGL Test Ticket to ensure you are properly connected with the printer. |
For more detailed information please see Print FGL test ticket with Windows Configure and Test Program
|If the test ticket was successful, you can select either Update Firmware (or Update Font) to upload the file into the printer.|
After updating, the printer will initialize. The new firmware (and resident font) version should be visible on the self-test ticket (or display)
Sample of revision “M” firmware with resident font version SB04