We do not promote updating the firmware or fonts when a printer is working correctly and only recommend updating a printer when errors are experienced. We strongly advise to contact our support team before updating to evaluate if your problem may be caused by the firmware or fonts itself. Updating the printer’s firmware or fonts without consulting our support team is at your own risk and may lead to unexpected (unwanted) results.
BOCA printers run FGL Firmware and resident font. The latest available version can be found below. Please read the instructions carefully before starting the procedure.
The current firmware version can be found on the self-test ticket (or display) of the printer. Please make a note of the original firmware and fonts version before updating the printer.
Sample of revision “G” firmware with resident font version SB04 on a self-test ticket.
Sample of revision “M” firmware with
resident font version SB04 on a self-test ticket.
Select the appropriate version for your printer below.
Below is a short explanation regarding the FGL26/46 firmware versions.
Can only be updated with R versions of the firmware. These printers have an BR46, CR46 or KR46 logic board installed.
Note: To upload the R version firmware you must use the Windows Configure and Test program version 18.104.22.168 (or newer)
Can only be updated with N versions of the firmware. These printers have an A46E, A46F, A46G, B46, BJ46, LC46, CJ46, K46 or KJ46 logic board installed.
Can only be updated with M versions of the firmware. These printers have an A46A, A46B, A46C or A46D logic board installed.
FGL26A/FGL46A upwards to FGL26G/FGL46G
Can be updated to G versions of the firmware. These printers have an X46, M46, Q46 or Z46 logic board installed.
Updating firmware and resident fonts
You need to use the Boca Configure and Test program to update your printer, this program can be downloaded from our support portal at BOCA Printer configuration & test programs
Make sure to install this program using “Run as Administrator”. You always need to start the program using “Run as administrator” to enable it to update to the latest version.
|Make sure you always update your customer program to the latest version by pressing the “Check For Update” button as shown on the right.|
|Connect with your printer via interface or driver.|
|Once connected, try to print a FGL Test Ticket to ensure you are properly connected with the printer. |
For more detailed information please see Print FGL test ticket with Windows Configure and Test Program
|If the test ticket was successful, you can select either Update Firmware (or Update Font) to upload the file into the printer.|
After updating, the printer will initialize. The new firmware (and resident font) version should be visible on the self-test ticket (or display)
Sample of revision “M” firmware with resident font version SB04